Choose from 3 security subscriptions to ensure the right level of protection.

How does it work?

  1. A provider receives Dr.Web anti-virus service software, the Subscription Control Centre to be integrated with the provider’s billing system, and marketing materials from Doctor Web − all free of charge.
  2. The service provider installs Dr.Web anti-virus service software on its servers and provides a subscription interface for its customers so that they can sign up for the Dr.Web anti-virus service.
  3. Customers sign up for the service on the provider’s server, install Dr.Web software, and adjust the parameters of their subscriptions.
  4. Doctor Web supplies the provider with up-to-date virus definitions, updates of Dr.Web software modules, and offers technical support to the provider and subscribers.
  5. The provider collects the subscription fee from its customers, monitors the network security status, delivers updates of virus databases to subscribers, collects virus statistics, and collects payments from subscribers.

Technical support?

Providers can deliver support services to subscribers using the Doctor Web’s technical support tracker. Bequests of customers sent using the Support menu item of the service anti-virus software get into the tracker system. Providers gain access to the easy-to-use automatic request processing system and get assistance from experienced engineers of Doctor Web in resolving complex issues virtually in the online mode.

In order to get access to the technical support tracker, the provider must meet the following requirements

Dr.Web anti-virus service resellerDr.Web anti-virus service providerDr.Web anti-virus service aggregator
Certify one Dr.Web anti-virus service administrator + +
Certify one Dr.Web for Windows anti-virus and anti-spam protection engineer + + +
Read the Doctor Web technical support tracker documentation + + +


From the very start we have been using Dr. Web antivirus service this is due to our innovative marketing and sales advice, herefor we work abroad a lot so we are often on the road and staying in hotels. It is very convienent to be able to enter the internet from your notebook on the road. We did not want te invest in antivirus software or in a server and an administrator this is why we have chosen to take a monthly subscripment from Dr. Web's antivirus service.

- Ingo van Driel- Protect-it Security

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