A subscriber changes parameters of his subscription in his personal area. Flexible settings enable customers to plan their anti-virus expenses and change parameters of their subscription with one click.
The subscription period is one month. The period starts as soon as one signs up for the service. U kunt uw abonnement uitbreiden met meerdere computers en file-servers of juist verminderen tot het gewenste aantal machines dat door u gebruik mag maken van de antivirus service.
A user doesn’t need to perform any actions to renew his subscription. The operation is performed automatically every month.
A subscription can be suspended so the fee won't have to pay for the service while on holiday or away for a lolng business trip.
Upgrade and downgrade
Customers may change their subscription packages, however, only a downgrade is available for free.
A user can terminate his subscription at any time. It will remain active till expiration of the paid period. An installer download link in the personal area is hidden. However, all information for generation of another installer is stored on a server without any time limitations. If a customer resubscribes, the download link becomes available
You can use the menu of the program to contact support. It takes only one click on the button to generate antivirus rapports and if necessary you can send them to yourself for further analysis.
In the subscriptment control center you can look at statistical information concering the performance of Dr. Web antivirus service. You can also find detailled information about your subscription management.
...and a lot more services
What might come in handy, like there is Dr. Web Virus News, reviews of Dr. Web, online file and url-link scanforms, virus scores and free tools and services by Dr. Web.